Stumpbox Pedals offers a 2 year limited warranty to the original named buyer on all new pedals bought directly from us or from a Stumpbox Pedals authorised dealer.
This warranty covers all parts and components against defects in materials and workmanship for 2 years from the date of purchase.
This warranty does not cover:
- paint or finishing
- damage due to misuse or due to the use of an incorrect power supply*
The warranty will be void if the pedal is modified or tampered with by anyone other than Stumpbox Pedals.
You should always contact us before returning anything and you, the customer, will be responsible for the return postage and for ensuring that the pedal is securely packaged and sent via a recorded and fully insured service.
For non-warranty items we can offer a chargeable repair service dependent upon the nature of the fault determined post inspection.
*We recommend use of a good quality, regulated 9 volt centre negative, isolated output power supply such as Voodoo Labs Pedal Power, Truetone One Spot or the Cioks DC/SOL.